Privacy Policy
Effective Date: March 2026
This Privacy Policy explains how Lion Guard Guest House collects, uses, and protects personal information when you visit our website.
Who We Are
Business Name: Lion Guard Guest House (PTY) LTD
Website: https://www.lionguardguesthouse.net
Location: Ha-Matala, Maseru, Lesotho
Information We Collect
Personal Information
Visitors may voluntarily provide:
- name
- email address
- phone number
- booking information
- payment information
This information may be collected through booking forms, contact forms, or direct communication.
Automatically Collected Information
When you visit our website, certain data may automatically be collected including:
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- IP address
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- browser type
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- device information
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- pages visited
- referral source
Analytics and Tracking
We use website analytics tools such as Google Analytics to understand how visitors use our website and improve services.
These tools may collect anonymized data including page visits, device information, and general geographic location.
Cookies
Our website uses cookies to improve browsing experience. Cookies may support:
- website functionality
- analytics and performance
- remembering user preferences
Users can control cookie preferences through the website cookie consent banner.
How We Use Your Information
Information collected may be used to:
- process bookings and reservations
- respond to inquiries
- improve website functionality
- provide customer support
- comply with legal obligations
Sharing of Information
We do not sell or rent personal data.
Information may be shared with trusted third-party service providers including:
- payment processors
- website hosting providers
- analytics services
These providers only process information necessary to perform their services.
Data Security
We implement appropriate security measures including encrypted connections (HTTPS/SSL) to protect personal data.
However, no online transmission can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
- access personal data
- request corrections
- request deletion
- withdraw consent for data processing
Requests can be made using the contact details below.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
Contact Information
Lion Guard Guest House (PTY) LTD
Ha-Matala, Maseru, Lesotho
Phone: +266 6268 8852
Email: info@lionguardguesthouse.net